FAQ

Find answers to the most common questions and get the help you need quickly.

1. What happens if I purchase software from a listed company?
You have committed a copyright and trademark infringement for which you may be held liable. Additionally, your software is not properly licensed. We strongly recommend attempting to reverse the transaction immediately
All listed vendors go through a rigorous verification process, including test purchases. The information is sourced directly from manufacturers and customers. If a vendor appears on the APA Redlist, there is a valid reason.
Yes, vendors can request a re-evaluation. The verification process involves software manufacturers. However, removal from the list is not guaranteed.
We share information with third parties such as banks, PayPal, eBay, and law enforcement agencies. Owners of listed businesses may also appear on sanction lists, which could result in travel and business restrictions, including denied entry to certain countries like the USA.
Use our APA directory to check a vendor’s status. Alternatively, you can contact us directly for assistance.
Selling counterfeit licenses, incomplete or invalid license documentation, and repeated violations of copyright and trademark laws.
No. Purchasing from these vendors supports illegal activities and may expose you to legal liability.
Only purchase from trusted vendors or directly from manufacturers. Be cautious of suspiciously low prices and always verify the vendor's reputation.