Find answers to the most common questions and get the help you need quickly.
1. What happens if I purchase software from a listed company?
You have committed a copyright and trademark infringement for which you may be held liable. Additionally, your software is not properly licensed. We strongly recommend attempting to reverse the transaction immediately
2. How reliable is the data on the Redlist?
All listed vendors go through a rigorous verification process, including test
purchases. The information is sourced directly from manufacturers and customers. If a vendor appears on the APA Redlist, there is a valid reason.
3. Can I get my business removed from the Redlist?
Yes, vendors can request a re-evaluation. The verification process involves
software manufacturers. However, removal from the list is not guaranteed.
4. What are the consequences of being listed on the Redlist?
We share information with third parties such as banks, PayPal, eBay, and law
enforcement agencies. Owners of listed businesses may also appear on sanction lists, which could result in travel and business restrictions, including denied entry to certain countries like the USA.
5. How can I verify if a vendor is legitimate?
Use our APA directory to check a vendor’s status. Alternatively, you can contact
us directly for assistance.
6. What are the common reasons for being listed on the Redlist?
Selling counterfeit licenses, incomplete or invalid license documentation, and
repeated violations of copyright and trademark laws.
7. Is it legal to purchase software from listed vendors?
No. Purchasing from these vendors supports illegal activities and may expose you to legal liability.
8. How can I protect myself from illegal vendors?
Only purchase from trusted vendors or directly from manufacturers. Be cautious of
suspiciously low prices and always verify the vendor's reputation.